Operational readiness is of the utmost importance. Being ready involves analysis, forecasting, design and deployment planning.
The N(i)2 Cloud Service Management solution enables you to successfully deliver and manage cloud services. This not only includes a holistic view of the full stack of the IT domain, but also an eye to the location where the service is to be delivered, capacity information on power requirements, network access and bandwidth requirements to ensure service levels are adhered to.
N(i)2 Cloud Service Management enables you to achieve service-readiness by adopting a cross-domain service management strategy and gaining a clear understanding of the service value chain-from Service Design to Service Fulfillment.
N(i)2 Cloud Service Management oversees cloud services with the following capacity:
Design consistent services, ready for delivery
Design Cloud Ready infrastructure
Develop technical plans for transitioning into a cloud environment
Enable faster provisioning of cloud services
Offer a self-service portal driven by a service catalog
Actively manage capacity to ensure optimal use of hardware resources
N(i)2 Cloud Service Management brings forward Service Catalogs which play a pivotal role in accelerating the IT Service delivery process. These Service Catalogs describe a business service, while defining its service level, standardizing the service make-up, and defining its delivery processes. Service Catalogs imply knowing how a service is made up, being ready for delivery- in a consistent way-and being configured based on the current infrastructure and appropriate service levels.
The N(i)2 Cloud Service Management solution includes the following software modules:
