The N(i)2 Service Fulfillment enables to automate the service request lifecycle to ensure a controlled and rapid delivery of business services. In summary, it allows to:
Define
and manage the service request lifecycle
Automate
the service delivery through choreography based orchestration
Manage
service request approvals
Publish
an intuitive self-service catalog of service offerings
Leverage
the N(i)2 Configuration
Management System (CMS) for infrastructure capacity intelligence
